Monday, May 11, 2009

I feel short changed by the Cord Life Promotion


I recently received a eNewsletter from Cord Life regarding on a promotion where the 1st 50 to sign up will receive a beautiful Maclaren Stroller from Mothercare absolutely FREE!

So, what I did was rushed to email and call the sales rep to make payment for my third child's cord blood (signed up in advance although due date in end August).

After I signed on the dotted line. Then the sales rep explained to me that the promotion is for new sign ups only. And since I am a repeat customer, I am not entitled for the promotion.

The back office also latter explained to me that since I am repeat customer, I already get $600 discount which does not make sence for the company to further reward me with a free stroller.

Next time, I should read the fine print in detail.

Really big "goondu" of me. Sigh.

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